audience THEORY/ BEHAVIOuR

  • Operant conditioning: Skinner – change behaviour
  • Fiction of Free Will = links to Marxs, Gramsci, Allthessar – social conditioning determines behaviour not free will
  • Predetermined – companies – promise of reward – conditioned by algorithms
  • Propaganda vs persuasion:
  • propaganda – expressions of opinions or actions carried out deliberately by individual;s or groups with a view to influence the opinions or actions of the other individuals or groups for predetermined ends through psychological manipulations – Ellul 1965
  • appears overtly political and manipulative, whereas the process of persuasion often appears invisible at first, subsequently revealed as invidious, suggesting concealment, strategies, manipulation.
  • Zuboff – 1974 = various forms of persuasion are used to stimulate certain types of behaviors while suppressing others.
  • technology has began new methods of behaviour control capable of altering not just an individuals actions but his very personality and manner of thinking.
  • New Tech – a control technology – manipulating and altering.
  • Theory:
  • Hypodermic model: Big organisations
  • direct injection: inject direct messages
  • passive audience: into a passive audience

Media psychology and the 2020 us election

Operant (behavioral) conditioning. (B.F Skinner)

The fiction of free will the idea that social conditioning is determining free will not behavior.

propaganda vs persuasion

propaganda is overtly political and manipulative.

where as persuasion is where you try to gain influence over opinions ans actions.

Harold Laswell: Hypodermic mode

Direction injection= passive audience.

Shoshana Zuboff wrote a book ‘The age of Surveillance Capitalism’

‘New methods of behavior control

audience theory behaviour

operant conditioning

– B.F skinner – you can change behaviours

fiction of free will – links to althusser, gramsci – theory of iterpellation

social conditioning is what determines free will

propaganda vs persuasion

propaganda is the expression of opinions or actions carried out deliberately to individuals or groups with the view to influence the opinions or actions of the other individuals or groups for predetermined ends through psychological manipulations

propaganda appears as overtly political and manipulative

Harold Lasswell – propaganda technique in the world (1927)

hypodermic model =

direct injection =

passive audience

Shoshana Zuboff

drawing on the 1974 subcommitee report:

“a major segment of the emerging behaviour

“various form of persuasion are used to stimulate certain types of behaviours”

“new methods of behaviour control”

“the power this technology gives one man to impose his views and values on another.”

AUDIENCE BEHAVIOR

– Operant conditioning = behavior conditioning

– BF Skinner = came up with the concept of operant conditioning

– The friction of free will is a statement by Skinner, where you can teach people through different social conditions to change their behavior and how they act

Propaganda vs Persuasion

– Propaganda = opinions/actions that are carried out deliberately by a group of individuals to influence other individuals through the use of psychological manipulations

– Persuasion = when you try to influences someone’s action and beliefs to do something which they may not be intending to do

– Harold Lasswell was the first one to talk about how in WW1, the US Military used a range of persuasive devices to serve propaganda

– Laswell came up with the hypodermic model of behavior conditioning

– Shoshana Zubof highlights in her book, “The Age of Surveillance Capitalism” that various forms of persuasion influence different types of behaviors, while suppressing others.

– Zubof = “technology has begun to develop new methods of behavior control capable of altering not just an individual’s actions, but their very personality and manner of thinking”

– Zubof = “the most serious threat…is the power that technology gives one man to impose his view and values on others”

Audience Theory

1920-1930: Laswell (Hypodermic Model)

– Laswell developed a linnear model of communication, which breaks down the line of communication from Point A to Point B.

– In this model, the sender is transferring a message through a medium (media), which will have a direct effect on the reader

– Laswell wrote Propaganda Technique in the World War which highlighted the brew of ‘subtle poison, which industrious men injected into the veins of a staggering people until the smashing powers . . . knocked them into submission’

The Linear Model of Communication

Example:

– Who = Larissa Brown

– Says what = How British Spies exposed and disrupted Russia’s Cyber War on the Olympics. Russia plotted to sabotage the Olympic Games using a series of Cyber Attacks

– Channel = The Daily Mail (page 3)

– To whom = Daily Mail Readers/British Public. The main target audience of the Daily Mail is middle-aged women.

– With what effect = Pejorative (negative) viewpoint on the Russians and to attract people due to the use of a big worldwide event. Secondary audience is it may attract people from countries who participate in the Olympics (ie USA, China)

1940: Shannon and Weaver and Paul Lazerfeld’s Two Step Flow

– Shannon and Weaver adapted the Transmission Model of Communication in 1949.

– In their adaption, Shannon and Weaver included other elements, such as noise, error, encoding and feedback

– In other words, there’s the suggestion that the process of sending and receiving a message is clear-cut, predicable or reliable and is dependent on a range of other factors that need to be taken into consideration.

– In 1948, Paul Lazerfeld says that the transmission model of communication doesn’t work in a linear way and instead, Lazerfeld developed the Two Step Flow Of Communication

The Two Step Flow of Communication

– As Martin Moore suggests, ‘people’s political views are not, as contemporaries thought, much changed by what they read or heard in the media. Voters were far more influenced by their friends, their families and their colleagues’ (2019:124).

– Communication/the media is  susceptible to bias, interpretation, rejection, amplification, support and change.

– People are more likely to be influenced by others, such as what the opinion leader will tell the masses

1960s: Uses and Gratifications Theory

–  Elihu Katz explains the Uses and Gratifications theory diverges from other media effect theories that question: what does media do to people?, to focus on: what do people do with media?

– In 1969, Denis McQuail and Jay Blumer studied the 1964 UK election and were joined by Elihu Katz, Joseph Brown, Michael Gurevitch and Hadassah Haas in 1970.

– Much of the Uses and Gratifications theory is linked with Maslow’s Hierarchy of Need (1954)

– Maslow argues that people actively looked to satisfy their needs based on a hierarchy of social and psychological desires. Maslow’s thinking was centred around Humanistic psychology

1970s: George Gurbner (Skinner vs Noam Chomsky)

– George Gurbner and Larry Gross developed the Cultivation Theory

– The Cultivation Theory notes the distinct characteristics of television in relation to other media forms, they suggest that ‘television cultivates from infancy the very predispositions and preferences that used to be acquired from other primary sources‘ (Gerbner et al 1986). 

– Gerbner and Gross assert that ‘television’s major cultural function is to stabilize social patterns and to cultivate resistance to change‘ (1978: 115). In other words, they assert the power of television to modify behavior in support of the dominant structures of society.

– Skinner came up with the theory of operant conditioning, where you can teach people through different social conditions to change their behavior and how they act

– However, Chomsky argued Skinner’s theories and came up with the concept of manufacturing consent, in which the theory of the 5 filters of the mass media machine was created

– It is argued that structure over agency (institutions have more power over small agencies)

1980s: Stuart Hall (Theory of Preferred Reading)

– Stuart Hall developed a critical theory that looked to analyse mass media communication and popular culture as a way of both uncovering the invidious work of the State and Big Business, as well as looking for ways of subverting that process

– Hall proposed the theory of preferred reading, where individuals are not only active in the process of interpretation and the construction of meaning, but they are also able to dismiss and reject dominant messages.

– Hall proposed three distinct positions that could be occupied by individual viewers, determined, more or less on their subject identities:

  1. A dominant position accepts the dominant message
  2. A negotiated position both accepts and rejects the dominant reading
  3. An oppositional position rejects the dominant reading

– This view presents people as producers and consumers of culture at the same time. It means they are active in the making (or rejecting) of meaning through mass communication.

2000s: Clay Shirky (End of Audience)

– Links to the Feminist Critical thinking of intersectionality and post-modernism, which identifies that we all are different and fragmented, just like thoughts and ideas

– Shirky is not too removed from the work of Hall, prioritising the power of individual agency in the relationship between audiences and institutions

– In a TED talk from 2013, Shirky stated that, ‘the more ideas there are in circulation, the more ideas there are for any individual to disagree with.’ In other words, Shirky makes claim for the emancipation gained from new media technologies, liberating individual consumers from the behavioural management techniques of the State that were positioned as problematic by Hall, Althusser, Chomsky and others. 

– Shirky’s ideas are supported by Henry Jenkins, another advocate of participatory, on-line communication, which he sees as providing new spaces for individuals to become active and creative in the process of mass mass media. 

2019: Shoshana Zubof (Surveillance Capitalism)

Today’s means of behavioural modification are aimed unabashedly at “us.” Everyone is swept up in this new market dragnet, including teh pscyhodramas ofordinary, unsuspecting fourteen-year-olds approaching the weekend with anxiety. Every avenue of connectivity serves to bolster private power’s need to seize behaviour for profit. Where is the hammer of democracy now, when the threat comes from your phone, your digital assistant, your Facebook login? Who will stand for freedom now, when Facebook threatens to retreat into the shadows if we dare to be the friction that disrupts economies of action that have been carefully, elaborately, and expensively constructed to exploit our natural empathy, elude our awareness, and circumvent our prospects for self-determination? If we fail to take notice, how long before we are numb to this incursion and to all the incursions? How long until we notice nothing at all? How long before we forget who we were before they owned us . . . (p. 326 – Surveillance Capitalism)

– The idea that we’re all individually profiled

audience theory

Operant conditioning – where you enforce an behavior

the fiction of free will – when you believe you have free will but actually u don’t and are being manipulated in one sense or the other but you believe it to be you own idea

Propaganda v persuasion

propaganda- is the expression of opinions and appears overtly political and manipulative

Harold lasswel – Hypodermic model = direct injection = passive audience

Shoshana Zuboff- persuasion behavior control technology is concerned with conditioning

in the turn of the 1800 so 1910,1903 etc was the start of mass media

“Lasswell , as a behavioural scientist researching areas connected with political communication and propaganda, believed each government had ‘manipulated the mass media in order to justify its actions’ in World War 1” 

Model example:

who: Daily Mail

Says what: theres a correlation of trump in power and rising corona cases ie Trump isn’t helping reduce cases

Chanel: Article

To whom: people who are anti trump/ left wingers

With what effect: To persuade to people to be anti trump

This approach was later adapted by Shannon and Weaver in 1949, as the Transmission model of Communication, which included other elements, such as NOISEERRORENCODING and FEEDBACK. In other words, there is the suggestion that the process of sending and receiving a message is clear-cut, predicable or reliable and is dependent on a range of other factors that need to be taken into consideration.

Paul Lazarfeld recognised that a simple, linear model may not be sufficiently complex to understanding the relationship between message sent > message received. As such, in 1948 he developed the Two Step Flow model of communication, which took account of the way in which mediated messages are not directly injected into the audience, but while also subject to noise, error, feedback etc, they are also filtered through opinion leaders, those who interpret media messages first and then relay them back to a bigger audience.

The audience is active

Research into this area began with Denis McQuail and Jay Blumler, who in 1969, looked to study the 1964 UK Election. In the early 1970’s they were joined by Elihu Katz, Joseph Brown, Michael Gurevitch and Hadassah Haas. 

In essence, they put forward research to show that individual audience members are more active than had previously been thought and were actually key to the processes of selectioninterpretation and feedback. In essence, individuals sought particular pleasures, uses and gratifications from individual media texts, which can be categorised as:

  1. information / education
  2. empathy and identity
  3. social interaction
  4. entertainment
  5. escapism

Maslow’s Heirarchy of Needs (1954), which argues that people actively looked to satisfy their needs based on a hierarchy of social and psychological desires.

 Looking primarily at the relationship between violence on television and violence in society. They developed what is known as CULTIVATION THEORY, noting the distinct characteristics of television in relation to other media forms, they suggest that ‘television cultivates from infancy the very predispositions and preferences that used to be acquired from other primary sources‘ (Gerbner et al 1986). In other words, television shapes the way individuals within society think and relate to each other. However, the research also notes that the effects of television are limited and as such, the overall position is that ‘watching television doesn’t cause a particular behavior, but instead watching television over time adds up to our perception of the world around us‘ 

uis Althusser as at this particular time, he was concerned to raise the idea that the State asserted power and control through a number of key agencies and structures, which he calledIDEOLOGICAL STATE APPRATUSES (ISA’s), which he saw as deliberating working in the interests of State power to modify individual behaviours. Alongside prison, psychiatric hospitals, schools and families, Althusser was also critical of the role and function of the media, which he saw as working within and for the dominant interests of society – often at a subtle level of interaction, which audiences may not even be aware of – so again an invidious transmission of information produced for a specific set of messaging. So perhaps the hypodermic model as a lived-in experience? Althusser illustrates this with the concept of “hailing” or “interpellation” a process which calls individuals into a network of (dominant) ideological values, attitudes and beliefs.

where other media theorists argue that messages are imposed on people from above, Hall said power is not as simple as that. Hall suggested that power, control and therefore, behaviour management cannot be exerted directly, willfully and without resistance. Towards this aim he proposed the encoding/decoding model of communication, or the theory of preferred reading, where individuals are not only active in the process of interpretation and the construction of meaning, but they are also able to dismiss and reject dominant messages. Although it could be argued that we all take up different readings of different media, Hall proposed three distinct positions that could be occupied by individual viewers, determined, more or less on their subject identities.

  1. A dominant position accepts the dominant message
  2. A negotiated position both accepts and rejects the dominant reading
  3. An oppositional position rejects the dominant reading

This view presents people as producers and consumers of culture at the same time. It means they are active in the making (or rejecting) of meaning through mass communication.

Shirky stated that, ‘the more ideas there are in circulation, the more ideas there are for any individual to disagree with.’ In other words, Shirky makes claim for the emancipation gained from new media technologies, liberating individual consumers from the behavioural management techniques of the State that were positioned as problematic by Hall, Althusser, Chomsky and others. A position that is the revolution of new media technologies, which in many holds similarities with the introduction of the printing press in the 1500’s, a potential to transform the working machinery of public discourse and to reinvigorate democracy (re: Habermas and the Transformation of the Public Sphere).

The arena of digital intrusion, of excessive, experimental and at times, unlawful, data mining is the subject of another post. It is enough perhaps to end on this lengthy quote from Zuboff, which seems to summarise the current concerns around media communication technologies, the role of those in power to adjust and manipulate our behaviour and ultimately the future of human freedom and individual liberty.