Audience Thoery/ Social Behaviour CSP 12

BF Skinner, operant conditioning

Automatic Reward

“The fiction of freewill”

The difference of Propaganda and Persuasion. Propaganda is overtly manipulative where as Persuasion is Covert and is used in subtle ways.

Harold Lasswell, Theory about audience behavior. Wrote the pook “Propoganda in war”. Talks about the poison” BEING INJECTED INTO THE VEINS//// Hyperdermic model= we have a passive audience fed by the media.

Zuboff= conditioning people/ new technology stimulates new behavior. New technology makes new methods to control behavior.

Cambridge analytica Alexander Nix

  • Who? Article by Barbra Jones
  • Says what? Rhinos were butchered by a poaching epidemic because an animal reserve lost millions because a lack of tourism
  • Channel? l was a Newspaper of the Daily Mail
  • To Whom? to viewers of the daily mail ( A right winged bias paper)

Paul Lazarfield suggests that a linear model may not be difficult to understand the message sent to the message received. In 1948 he developed the two-step flow model of communication. This suggests a message isn’t directly absorbed by the audience. This means it’s filtered through opinion leaders who interpret media and then feed it back to a bigger audience

The Theory of preferred reading. same time as Stuart Hall looked to analyse mass media communication and popular culture to work to uncover invidious work and big businesses.

Clay Shirky end of audience. Radical view

Audience theory

  • Cat flaps
  • B.F. Skinner, operant conditioning
  • Schedule of reward
  • ‘the friction of free will’
  • Propaganda – political and manipulative
  • Persuasion – discrete (invisible)
  • Harold Lasswell – Book after WW1 about propaganda techniques in war
  • Hypodermic model – ‘Subtle poison’ ideologies being ‘injected’ into the ‘veins’ of a passive audience- Lasswell
  •  the SENDER is transferring a MESSAGE, through a MEDIUM (eg Print, radio, TV, etc) that has a direct effect on the RECEIVER.
  • Zuboff – The Age of Surveillance Capitalism
  • Zuboff was a student of Skinner
  • Negative adverts in elections
  • Facebook altering their page layout for trump election
  • ‘The most serious threat … is the power this technology gives one man to impose his views and values on another.’
  • Alexander Nix – former CEO of Cambridge Analytica and a former director of the Strategic Communication Laboratories Group
  • Persuade people with emotions not facts
  • In 2018 Cambridge Analytica was dissolved after undercover video footage showed Nix claiming his company was using honey traps, bribery stings, and prostitutes, among other tactics, to influence more than 200 elections globally for his clients.
WHO The mail on sunday – Says What Left positive message supporting the work of the NHS – Channel Newspaper – To Whom British public – With What Effect positive effect informing them of good work and use of tax money within the public interest.
  • Shannon and Weaver 1949
  • Two Step Flow of Communication (active consumption)
  • The Theory of Preferred Reading :At around the same time Stuart Hall, working at the Centre for Contemporary Cultural Studies (CCCS), at the University of Birmingham, was also developing a critical theory that looked to analyse mass media communication and popular culture as a way of both uncovering the invidious work of the State and Big Business, as well as looking for ways of subverting that process. Hall was working at a time of great societal upheaval and unrest in the UK (read this article as a useful insight) and was therefore committed to understand the relationship between power, communication, culture, control and . . . behaviour management.

audience theory

H.F Skinner (Operant conditioning) – no person has free will, schedule of reward is shown in his study, the fiction of free will means that an individual believes their actions determine an outcome whereas in reality the causes for these outcomes are external factors.

Propaganda is a manipulative and influential way of expressing opinions based on a authorities or publishers interests.

Persuasion

Harold Lasswell – Involved in WW1, wrote a book called “Propaganda technique in the world war” this book highlighted the “subtle poison” injected into the veins of staggering people until they are knocked into submission.

Hypodermic model – Suggest that we have a passive audience that are spoon fed by the media, relates to direct injection.

The Age of Surveillance, by Shoshana Zuboff explain that behaviour control technology is linked with conditioning, “technology has begun to develop new methods off behavior controlcapable of not just altering just an individuals actions nut his very personality and manner of thinking… the behavoural technology being developed in the United States today touches upon the most basic sources of individuality

Cambridge Analytica, Alexnder Nix is the leader

audience theories

-Bf Skinner: Operant Conditioning- Suggests we don’t have a free will ‘the fiction of free will’ – he’s deterministic suggesting that the environment has an effect on our behaviour and other outside factors are the reasoning for our behaviour making us not responsible for what we do.

-Schedule of reward- Instant gratification

Propaganda and Persuasion

Harold Lasswell- Involved in 1st world war- ‘Subtle Poison’ something injected into the veins of people

Hypodermic Model- Suggests we have a passive audience, spoon fed by media

Shoshana Zuboff- Speaks about behaviour management to persuade people to interact with certain types of behaviour

Cambridge Analytica-Alexander Nix

Early theoretical work on the relationship (or effects) of media consumption are often traced back to Harold Lasswell, who developed the theoretical tool of ‘content analysis’ and in 1927 wrote Propaganda Technique in the World War.

Shannon Weaver-1949- Developed and Criticized that model^– Maybe the message won’t go through ‘noise’-

Paul Lazerfeld-1948- 2 Step Flow– Tell one person they then tell other people- Those who interpret media messages first and then relay them back to a bigger audience.

Uses and Gratifications- Katz, Gurevietch, Haas- (1973)

Cultivation Theory- George Gerbner and Larry Gross and others worked on a large-scale, positivist, in-depth, longitudinal study into the effects of television, which started in 1975.

The Theory of Preferred Reading- Stuart Hall– Was developing a critical theory that looked to analyse mass media communication and popular culture as a way of both uncovering the invidious work of the State and Big Business, as well as looking for ways of subverting that process.

Clay Shirky-The End of Audience– To bring this summary of different audience approaches towards a conclusion, would be to look at Clay Shirky‘s notion of the end of audience. Because what could happen if, instead of the choice of three subject positions as offered by the theory of preferred reading, there were limitless, individual subject positions available to all of us, at any time, in any place, from any perspective?

audience theory

B.F Skinner operant conditioning “The fiction of free will” and schedule of reward

Progaganda Vs Persuasion

Propaganda is the expression of opinions or actions carried out by individuals or groups with a view to influence the opinions or actions of other individuals or groups for predetermined ends through psychological manipulations.

Hypodermic Model= The hypodermic needle model is a model of communication suggesting that an intended message is directly received and wholly accepted by the receiver

Direct Injection= (in diesel engines) the use of a pump to spray fuel into the cylinder at high pressure, without the use of compressed air.

Passive Audience= A passive audience is an audience that merely observes and event rather than actively responding it. There’s been a few studies done on what is called the ‘audience effect’. Those studies seem to show that a passive audienceworks well for some performers that don’t require a whole lot of skill.

Harold Lasswell- Propaganda technique in the world war (1927) highlighted the brew of ‘subtle poison, which industrious men injected into the veins of a staggering people until the smashing powers knocked them out of submission’

Individuality and personal freedom vs behaviour modification

technology has begun to develop new methods of behaviour control capable of altering not just an individual’s actions but his very personality and matter of thinking

the behavioural technology being developed in the United States today touches upon the most basic sources of individuality and the very core of personal freedom

the most serious threat is the power this technology gives one man to impose his views and values on another.

Cambridge analytica Alexander Nix

Audience theories

B.F SKINNER

  • Operant conditioning
  • schedule of reward
  • “the fiction of free will”
  • You think you’re doing one thing but you’re not
  • we’re socially conditioned

PROPAGANDA VS PERSUASION

  • PROPAGANDA
  • expression of opinions and actions carried out deliberately to influence opinions and actions of others ending in psychological manipulation
  • overtly political and manipulative
  • PERSUASION
  • often appears invisible at first glance
  • concealed strategy manipulation
  • direct

ZUBOFF

  • (BOOK) the age of surveillance capitalism , the fight for a human future at the new frontier of power
  • “technology has begun to develop new methods of behaviour control capable of altering an individuals actions, personality and way of thinking”

CAMBRIDGE ANALYTICA

  • Alexander Nix
  • “the right message, to the right person, at the right moment”

LASSWELL

  • Propaganda Technique in the World War
  • believed all goverments ‘manipulated the mass media in order to justify its actions’ in World War 1
  • 1948 – linear model of communication
  • SENDER is transferring a MESSAGE, through a MEDIUM (eg Print, radio, TV, etc) that has a direct effect on the RECEIVER
  • hypodermic model
  • keep building your business – right wing (authoritarian, statement), focus on own success not treatment of employees
  • who – Daily Mail
  • what – advert for building your business
  • channel – newspaper
  • to whom – Daily Mail readers with own business (entrepreneurs)
  • what effect – you now know where to go to help grow your business

TRANSMISSION MODEL OF COMMUNICATION

  • lasswell’s model was later adapted by Shannon and Weaver in 1949, as the Transmission model of Communication
  • including noise, error, encoding and feedback
  • suggestion that sending and receiving a message is clear-cut, predictable, reliable or dependent on certain factors

TWO STEP FLOW COMMUNICATION

  • Paul Lazarfeld (sociologist)
  • more likely to be influenced by other people than the media
  • media messages aren’t directly injected
  • filtered through opinion leaders who interpret messages then relay them back to the bigger audience eg journalists
  • Martin Moore
  • ‘people’s political views are not, as contemporaries thought, much changed by what they read or heard in the media. Voters were far more influenced by their friends, their families and their colleagues’
  • key individuals in society influence the communication process making it subject to bias, interpretation, rejection, amplification, support and change.

USES AND GRATIFICATIONS

  1. information / education
  2. empathy and identity
  3. social interaction
  4. entertainment
  5. escapism
  • linked to maslow’s hierarchy of needs
  •  ‘only through constant self-improvement and self-understanding can an individual ever be truly happy‘.

GERBNER

  • television cultivates from infancy the very predispositions and preferences that used to be acquired from other primary sources
  • cultivation theory
  • seeing something repeatedly makes you remember / believe it

STUART HALL

  • theory of preferred reading / reception theory
  • active in the making (or rejecting) of meaning through mass communication
  • dominant, (accepts)
  • negotiated, (Accepts and denies)
  • oppositional (denies)

CLAY SHIRKY

  • the end of audience
  • radical
  • there is no audience only a group of individuals

Audience theories

OPERANT CONDITIONING – B.F Skinner – “the fiction of free will?” We decide to do something because the idea has already been planted in our minds by someone/something else. Free will is an illusion.

Propaganda vs persuasion

Propaganda – overtly political and manipulative

Persuasion – concealment, strategy and manipulation

Harold Lasswell – Propaganda Technique in the World War (1927) – highlighted “subtle poison”

Shoshana Zuboff – behaviour management – persuading people to engage in certain types of behaviour

We can connect with media messages through one-to-one communication

Individuality and personal freedom vs behaviour modification – “the behavioural technology being developed in the United States today touches upon the most basic sources of individuality and the very core of personal freedom…”

Cambridge Analytica – Alexander Nix – influences people through adverts on social media

Hypodermic model (passive consumption) – model proposes a clear linear (maybe even altered) connection between a message sent > message received

Paul Lazarfeld said that a simple, linear model may not be sufficiently complex to understanding the relationship between message sent > message received. Lazarfield developed the Two Step Flow model for communication, which took account of the way in which mediated messages are not directly injected into the audience.

Katz – Uses and Gratifications theory

Escapism, social interaction, educate and inform, identification

Maslow – Hierarchy of Needs

Self actualization, esteem, love and belonging, safety, physiological

Cultivation theory – effects over time…

George Gerbner and Larry Gross developed this theory that notes the distinct characteristics of television in relation to other media forms. They suggest that “television cultivates from infancy the very predispositions and preferences that sued to be acquired from other primary sources.”

Theory of preferred reading…

  1. A dominant position accepts the dominant message
  2. A negotiated position both accepts and rejects the dominant reading
  3. An oppositional position rejects the dominant reading

Stuart Hall suggested we can reject media messages.

Clay Shirky – the end of audience

No mass audience, only a large group of individuals

The I and Daily Mail ownership – Daily Mail and General Trust

Conclude and summarise

Audience Theories:

B.F Skinner operant conditioning; we do not have free will, it is an illusion.The friction of free will. Suggesting that the environment has an effect on our behavior and other outside factors.

Schedule of reward: Instant gratification.

Propaganda vs Persuasion: Propaganda appears as overtly political and manipulative, whereas the process of persuasion often appears invisible at glance, subsequently revealed as invidious, suggesting concealment, strategy, manipulation.

Harold Lasswell: Propaganda technique in the world war (1917). This highlights the brew of ‘subtle poison, which industrious men injected into the veins of a staggering people until the smashing powers knocked them into submission.’

Shoshana Zuboff – early student of Skinner. Individuality and personal freedom – behavior modification.

Cambridge Analytica: Alexander Nix.

Stephen Glover from the Daily Mail, says “Who’ll rid us of these anti-Brexit grenade throwing bishops.” He says this through the right-wing newspaper The Daily Mail, to its audience who is said to be made up of  lower-middle-class British women. This is to show a right-wing view that portrays anti-Brexit voters as “grenade throwing”.

Shannon and Weaver: there is more to a communication model than Lasswell`s process.

Paul Lazarfeld: Two step flow of communication (active consumption). Communication is not linear, but is active (1948).

Martin Moore: ‘people’s political views are not, as contemporaries thought, much changed by what they read or heard in the media. Voters were far more influenced by their friends, their families and their colleagues.’

Elihu Katz explains the Uses and Gratifications theory diverges from other media effect theories that question: what does media do to people?, to focus on: what do people do with media?

George Gerber: Cultivation theory- the idea that long-term exposure of violent media will lead to a distorted view that the world seems more violent than it actually is.

Television cultivates from infancy the very predispositions and preferences that used to be acquired from other primary sources

Stuart Hall – The theory of preferred reading: proposed the encoding/decoding model of communication, or the theory of preferred reading, where individuals are not only active in the process of interpretation and the construction of meaning, but they are also able to dismiss and reject dominant messages.

Clay Shirky: The End of Audience – no mass audience, only a huge group of individuals.

Audience Behaviour

Operant conditioning – B.F Skinner

You can change behaviours.

‘The fiction of free will’ – links to ideological state apparatus.

It isn’t always free will that makes us do things.

Rewards are given when you do certain things – can question if free will is actually present or not.

You can tailor the media for certain needs – if someone doesn’t want to hear heavy stories, you could make something that will appeal to those people and fill that media with what people want to see.

Propaganda VS Persuasion

Propaganda is the expression of opinions in order to manipulate people to believe a certain thin. Generally overtly political

Persuasion is more about influencing people slowly by dripping information gradually and not obviously

Harold Laswell – spoke about how the US military used a rang of different persuasive devices in WW2 to get people ‘knocked into submission’ Hypodermic model – direct injection of messages into a passive audience.

Shoshana Zuboff

Surveillance Capitalism – we are all directly communicated to be manipulated to think certain things.

Persuasion through behaviour controlled technology

‘various form of persuasion are used to stimulate certain types of behaviours’

‘new methods of behaviour control’

‘ the power this technology gives one man to impose his views and values on another.’ – talking about the Donald Trump Campaign

Project Alamo

Helped to get donald trump elected

Campaign messages that are overwhelmingly negative towards the other party

Harold Lasswell

  • Developed the theoretical tool of ‘content analysis’ and in 1927 wrote Propaganda Technique in the World War which highlighted the brew of ‘subtle poison, which industrious men injected into the veins of a staggering people until the smashing powers . . . knocked them into submission’
  • If people are spoon fed information, they will believe it

Article with Boris Johnson having dandruff

  • Who = Caroline Jones (Journalist)
  • Says what = writes about the Priminister having dandruff
  • Channel = The Daily Mail
  • To Whom = the readers of the newspaper
  • With what effect = to mock Boris

Shannon and Weaver (1949)

  • They criticse that model and came up with the Transmission model of Communication, which included other elements, such as NOISEERRORENCODING and FEEDBACK.

Paul Lazarfeld – Two Step Flow Theory

  • Says that a linear approach doesn’t work
  •  In 1948 he developed the Two Step Flow model of communication, which took account of the way in which mediated messages are not directly injected into the audience, but while also subject to noise, error, feedback etc, they are also filtered through opinion leaders, those who interpret media messages first and then relay them back to a bigger audience.
  • Example = In class you ask a question to your friend about something you didn’t understand from the teacher.
  • We’re more likely to take information from individuals rather than one big source. The individual is known as the ‘Opinion Leaders’.
  • The audience are active

Uses and Gratification

Research into this area began with Denis McQuail and Jay Blumler, who in 1969, looked to study the 1964 UK Election. In the early 1970’s they were joined by Elihu Katz, Joseph Brown, Michael Gurevitch and Hadassah Haas. 

This theory recognises that people do choose things themselves and aren’t forced into thinking or choosing something.

Cultivation Theory – 1975

George Gerbner

We can be shaped by the media. Over time we can make people believe certain things.

Even if they are doing this through the media that the people want, they can still sneak those opinions into this.

In other words, television shapes the way individuals within society think and relate to each other. However, the research also notes that the effects of television are limited and as such, the overall position is that ‘watching television doesn’t cause a particular behaviour, but instead watching television over time adds up to our perception of the world around us‘.

Structure (organisations and big corporations) have more power than the individual. Individuals don’t know that they don’t have any power but are tricked into thinking they do.

Stuart Hall – 1980’s

The Theory of Preferred Reading

The idea that you can present information in one way but other people will reject the reading and not accept the desired message.

  1. A dominant position accepts the dominant message
  2. A negotiated position both accepts and rejects the dominant reading
  3. An oppositional position rejects the dominant reading

Everyone is encoding and decoding things in a different way. Everyone reads things differently.

Clay Shirky: The End of Audience

 ‘the more ideas there are in circulation, the more ideas there are for any individual to disagree with.’ 

Media BEHAVIOR

Behavioral conditioning

the fiction of free will the idea that social conditioning is determining free will not behavior or the individual.

Propaganda v Persuasion

Propaganda information, especially of a biased or misleading nature, used to promote a political cause or point of view.

Persuasion is the action or process of persuading someone or of being persuaded to do or believe something.

Hypodermic model

The hypodermic needle model is a model of communication suggesting that an intended message is directly received and wholly accepted by the receiver.

Zuboff wrote an Age of surveillance capitalism

‘A major segment of the emerging behavioral control technology is concerned with conditioning’ ‘technology has begun to develop new methods of behavior control capable of altering not just an individuals action but his very personality and manner of thinking’

Audience theories timeline

Lasswell Hyperdormic model (1920-30)

‘subtle poison, which industrious men injected into the veins of a staggering people until the smashing powers . . . knocked them into submission’ a passive consumption of media can cause people to act in a way that the encoder wants

The Daily Mail says Tories in turmoil over Rashfords free school meals through the mail on Sunday to readers which are usually females aged 15-34 years old to persuade them that conservatives are in panic over Marcus Rashford giving free school meals

However shanon and weaver later adapt this model as some receivers may not decode the message properly or there is error and the message may be decoded in different ways or not decoded at all.

Paul Lazarfeld Two step flow theory

Lazarfeld said that people don’t actually take info from the media but instead interact with each other and discuss information instead of just being spoon fed information

Uses and Gratification theory/ Maslows pyramid 1960s

How people think based off the media

Cultivation theory George Gerbner 1970s

If you keep giving people information they want you put bits of information into what people want and it will change how they think based off the things you want to see.  ‘watching television doesn’t cause a particular behavior, but instead watching television over time adds up to our perception of the world around us‘ structure has more power over individual agencies.

Stuart Hall theory of preferred reading 1980s

There are three ways of interpreting a message:

  1. A dominant position accepts the dominant message
  2. A negotiated position both accepts and rejects the dominant reading
  3. An oppositional position rejects the dominant reading

Clay Shirky The End of Audience 2000s

Roughly the same as Stuart Hall but there is no such thing as one audience but lots of group of audiences which interpret whats being encoded in different ways and act on it based of how they interpret it.